Shipping policy

WHERE WE DELIVER
We deliver to UK addresses only. Standard delivery is free on every order.

TIMINGS
Preview: emailed within 24 hours of your order.
Printing: starts once you approve your preview. All portraits are printed in the UK.
Delivery: about 4-6 working days after approval.
Timings are estimates and can be longer in the busy weeks before Christmas.

CHRISTMAS
Order by 8 December for framed portraits and 10 December for unframed prints, and approve your preview promptly. Orders placed or approved after these dates may not arrive before Christmas.

PACKAGING AND TRACKING
Framed portraits arrive ready to hang in protective packaging; prints are sent flat or rolled. You'll receive an email with tracking when your order is dispatched.